This module allows managing a list of gaps related to one or many user requirements.
A gap is the initial proposal from an IT provider. It explains what is going to be built or changed in an IT service to ensure that the behavior or condition requested is available to the user.
We recommend stating a short description in infinitive and a longer one detailing what will be built or changed in the IT service.
A gap can be generated manually from the user requirement module by choosing the action Add gap.
Leverforce lets the user record validations, comments and questions pending from stakeholders on all gaps.
The following options are also available from the “more” dropdown: Add SOW, Duplicate, Delete
From the related modules tab the user can view all questions and SOW related to the gap.